How to Verify My Residential Address on Binance? (Applicable to All Users)

To verify your account, we are required to collect one or two documents from you: Proof of Identity (POI) and Proof of Address (POA). We can only verify your identity when you provide the required documents. The Proof of Address is a document that validates your address. During account verification, you will be asked to enter your full name and residential address and upload a document proving this is where you live.

The document you upload must meet specific criteria to be eligible as proof of your address. It must be issued in your name and match the name of the Binance account owner — or, if you are verifying a corporate account, the name of the related party).

The validity period: 

The Proof of Address must contain the following information: 

• Your name (must be the same as the ID submitted)
• Your home address (must be the same as the residential address entered)
• The date of issue
• The issuing authority
• A Reference to the issuing authority (e.g., a logo, contact information, or a website)

The Proof of Address documents is recommended to be provided in PDF format; however, screenshots and scanned copies (in color) are also accepted if the following conditions are met:

• The first page of the document must be clearly visible
• The data in the document must be readable
• All your information must be clearly identifiable

*Please note that photocopied documents are not acceptable.

You need to upload a copy of the document showing your full name, which clearly indicates: your residential address, the date of issuance, and the name of the issuer. 

List of acceptable Proof of Address documents 

Utility and service

• Utility bills e.g. electricity, water, sewerage
• Utility contract confirmation signed by an authorized representative from the utility company
• Internet service provider account statement
• Landline telephone / internet / TV / communication packages bill (mobile bills are not accepted except several jurisdictions)

Bank/Approved financial institution documentation

• Bank or credit card statement
• Investment account statement
• Bank reference letter - stamped and/or signed
• Address confirmation letter  - stamped and/or signed
• Account balance letter - stamped and/or signed
• Bank statement together with account summary which includes key details about the account, balances, transactions, interests
• Bank transfer receipt or money transfer confirmation
• Debit or credit advices
• Mortgage statement

Government issued documents

• Government issued and official correspondence documents
• Government tenancy contract or tenancy contract information registration certificate (Document should be issued by the state body or confirmed by housing authority and is valid within 1 year)
• Certificate of residence from local government (within 3 or 6 months, depending on the jurisdiction, unless stated otherwise)
• Government-issued national ID card or permanent residence permit containing residential address (cannot be the same document used for identity verification)

Others

• Building management statements
• Home insurance statement or certificate
• Student rental agreement from university residence or university housing/halls
• Letter from a university to confirm student attends and their current residential address
• Government issued student grants or loans or bursaries to a current residential address

Government portals banks links for downloading documents & certificates 

• UAE: https://dubailand.gov.ae/en/eservices/download-ejari-certificate/#/
• Turkey: https://nvi.gov.tr
• Qatar: https://portal.moi.gov.qa/wps/portal/MOIInternet/MOIHome
• Argentina: https://www.afip.gob.ar
• Mexico: https://www.sat.gob.mx/
• Brazil: https://www.gov.br/pt-br/servicos/consultar-meu-imposto-de-renda
• Italy: https://www.anagrafenazionale.interno.it/area-cittadino/certificati/
• Poland: https://www.gov.pl/web/gov/sprawdz-swoje-dane-w-rejestrze-pesel
• Portugal: https://en.seg-social.pt/citizen
• Sweden: https://www.skatteverket.se/
• Ukraine: https://privatbank.ua/check

In general, you cannot use the following documents as Proof of Address:

• Statements of credit cards issued by retail stores
• Payslips and labor contracts
• Transaction receipts (even if delivery or billing address is provided)
• Preliminary bank statements
• Bank correspondence letters or marketing materials (including a letter confirming a closed debt, statements showing only bank fees or charges
• Statement of fees
• Mortgage or loan correspondence letters or marketing materials (except mortgage or loan statements)
• Bill statements where product or services subscribed are not specified
• Insurance documents (except home insurance documents)
• Bills from streaming services
• Mail forwarding / Virtual office addresses
• Cut-off notices, payment reminders, and payment schedules for utility servicesMobile phone bills (except several jurisdictions )
• Medical bills
• Documents issued to a P.O. box (your residential address must be visible)

When uploading a document, please note: 

• Check that your document is not older than three or 6 months depending on jurisdiction , unless stated otherwise . Binance only accepts Proof of Addresses that are dated within the required timeframe from the date of issuance.
• Make sure your document can be used as Proof of Address. If you are unsure, please refer to the lists above.
• Check that the name and address on your Proof of Address document match the name and address you submitted during the Binance account registration process.
• Capture the document vertically (in portrait mode) to ensure the full document is captured. Do not capture it in landscape mode.
• Please use original, unedited documents only and avoid documents with cuts. You may submit a photo and/or scan of a hard copy bill or a PDF file of a paperless bill. However, scans or screenshots should not have blurs or reflections and should not be in black and white. You should also capture all four corners of your document and ensure all text is readable.
• Make sure your document is in the correct format and file size. We accept .PDF, .JPG, .JPEG, and .PNG. If you are unsure of the file format, right-click on the document and click [Get Info]. Uploading documents in other formats will not work.
• Your Proof of Address may take up to 1-2 working days to be reviewed. You will be notified about the outcome of the process once ready. There is no need to contact the Support Center.